Privacy Policy

Effective Date: March 5, 2024

RiGa AI (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website, services, and trading platform (“Services”). Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect various types of information in connection with the provision of our services:

a) Personal Information:

When you interact with our Services, we may collect personal information such as:

• Full name

• Email address

• Mailing address

• Financial information (bank details, payment information)

• Account credentials (username, password)

• Government identification (for verification, if required)

b) Non-Personal Information:

We may collect non-personal information that does not identify you directly, such as:

• Device information (e.g., IP address, browser type, operating system)

• Website usage data (e.g., pages viewed, time spent on the website)

• Transaction data related to your use of the Services

• Cookies and similar technologies (see section 6)

2. How We Use Your Information

We may use the information we collect in the following ways:

a) To Provide and Improve Services:

• Verify your identity and ensure compliance with applicable regulations

• Process transactions and send you relevant notifications

• Provide customer support and troubleshoot technical issues

• Optimize and enhance the functionality of our website and platform

b) For Communication:

• Send you updates regarding our Services, promotions, or any other relevant information

• Respond to your inquiries, requests, and feedback

• Inform you of changes to our Services or policies

c) For Legal and Compliance Purposes:

• Comply with legal obligations, such as financial regulations or anti-money laundering requirements

• Prevent fraud, abuse, or illegal activities related to your account

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data under the following circumstances:

a) Service Providers:

We may share your personal data with trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, customer service providers, and marketing partners. These providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide their services to us.

b) Legal Obligations:

We may disclose your information if required by law, regulation, or court order, or if we believe such action is necessary to:

• Comply with legal obligations

• Protect the rights, property, or safety of RiGa AI, our clients, or others

• Investigate or prevent illegal activities, including suspected fraud

c) Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the business transaction. We will ensure that the acquiring entity is bound by this Privacy Policy or provides equivalent protection to your data.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies and security measures, such as firewalls and secure socket layer (SSL) technology, to safeguard your data during transmission.

However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials and passwords confidential. If you suspect unauthorized access to your account, please contact us immediately.

5. Data Retention

We will retain your personal information for as long as necessary to provide you with our Services, comply with legal obligations, resolve disputes, or enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your browsing behavior on our website. This data helps us understand user preferences, improve user experience, and optimize our Services. You can control or disable cookies through your browser settings; however, please note that some features of our Services may not function properly without them.

7. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:

a) Access and Rectification:

You have the right to request access to the personal data we hold about you and correct any inaccuracies.

b) Erasure:

You may request that we delete your personal information if it is no longer needed for the purposes for which it was collected.

c) Data Portability:

You may request a copy of your personal data in a structured, machine-readable format to transfer it to another service provider.

d) Objection and Restriction:

You may object to the processing of your personal data or request that we restrict its processing in certain situations.

To exercise any of these rights, please contact us at support@traderiga.com. We will respond to your request in compliance with applicable data protection laws.

8. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including Canada, the United States, or other jurisdictions with different data protection laws. By using our Services, you consent to such international data transfers. We will ensure that appropriate safeguards are in place to protect your information during such transfers, in accordance with applicable legal requirements.

9. Children’s Privacy

Our Services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data, we will promptly delete such information from our records. If you believe that we have collected information from a minor, please contact us at support@traderiga.com.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any updates will be posted on this page, with the effective date revised at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@traderiga.com

We are committed to addressing your concerns and ensuring that your privacy is protected.